State Farm® Insurance Agent Ben Sprague

"Ben Sprague is the best Statefarm agency here In The Carolinas. The respect and professionalism is far the best and you are not treated like a client, you are treated like family. Ben has shown my family so much love. My son had a bad accident on a Sunday and Ben was there for us. He didn’t car it was the weekend. I will never leave his agency. He also does life insurance and I have 3 life insurance policies with him. I recommend Ben all the way. No other insurance company will treat you as well as he does. Thanks Ben!"

"I usually talk to Maria Marrero at his office. She is always pleasant to talk to. Very prompt and responsive, always willing to help and very welcoming. She is also very good at what she does, never makes a mistake and makes sure you get all the discount you qualify for even if you forget it. Great team."

"5 stars for Ben Sprague! He is such a genuine and pleasant agent to talk to, and always has my back with any auto-related issues. Whenever we talk on the phone, it feels like I’m catching up with an old friend. By far the best service out of all the different agencies I’ve used."

"Very poor customer service overall. Complete utter miscommunication from the beginning that took them 4 months to fix the issue of a policy. unable to answer their phones at all at different various times of the day or to return calls. This office cannot own up to any mistakes that they make always blaming it on payroll instead of making things in favor of the customer and fixing their customer satisfaction they cancel policies without notice. I absolutely have nothing good to say about this office, I may try a different location in the future."

"Over Memorial Day weekend the supply line to our dishwasher disengaged and flooded about 50% of our ground floor. My wife was 8 months pregnant at the time. We were first time home buyers who were unprepared to solve this crisis. The only thing I knew to do was call Ben. About 30 minutes later on a holiday weekend he walked through our front door. He was empathetic. He was the therapist we needed in the moment. And most importantly, he knew what to do and who to call to get our lives back on track as seamlessly as possible. Insurance covers events that none of us want to experience. But when we're at some of our lowest points, Ben is at his best."

"My family has been represented and covered by Ben Sprague for multiple years now. I couldn’t ask for a better agent to protect what’s most important to me, my family. His knowledge and delivery has always been top tier, and response time has been second to none. If you’re considering switching insurance or need insurance, don’t waste anymore time Ben is your man! First class agent and service."

"Ben and team are amazing!! After being with another Insurance company (unhappily) for over ten years, we finally reached out [to Ben] for quotes and ended up switching to State Farm. The quality of care and TIME that Ben and his team invested and continue to dedicate to us anytime we have a question or a need, is absolutely unparalleled. It’s funny because the State Farm commercials don’t do this team enough justice. The jingle should be changed to, “Like a superb neighbor and best friend rolled into one, that genuinely cares about your family and safety, and goes above and beyond ALL the time, State Farm (especially Ben’s team) is there.” I don’t imagine that’s catchy enough, but it sure is the truth. Ben, in the short time we’ve had your service, we’ve had several unexpected events and needs arise. Thanks for handling it all, quickly and flawlessly. Our family wishes you, your family and your team an awesome holiday. Please don’t ever hesitate to use us as a sounding board for how ridiculously satisfied we are with your service. Our ONLY regret is not switching sooner. Appreciate you always!! Best, Raz & Terrice"

"Anyone needing insurance needs to come and meet Ben, Chad and Isaac. They are top notch!! True professionals. Just moved here from Arizona and needed to find insurance for my vehicles and home. They were fantastic!! They were all courteous and professional and the quotes were unmatched!! Happy to say all my needs were met and I am extremely satisfied! They have a customer for life."