Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darcel Fennell

Darcel Fennell

July 12, 2024

5  out of  5 rating by Darcel Fennell
"I'm elated to give this survey for Mr Ben Sprague owner of one of State Farms Insurance Agencies. I've been with Mr Sprague /State Farmers since 2017 its been a AWESOME Agency and im excited to still be apart of this Company if your looking for a Great Insurance Company please fell free to Contact Mr Ben Sprague at State Farm . Thanks for the opportunity to give this survey."
Profile photo of Phil Horne

Phil Horne

July 11, 2024

5  out of  5 rating by Phil Horne
"Ben and Chad are the best even with my low income they found me something I could afford"
Profile photo of Tameka Leach

Tameka Leach

July 11, 2024

5  out of  5 rating by Tameka Leach
"Ben is the best! He is very patient and kind. He will ensure all your needs are met. I love it."
Profile photo of Charlene LaRosa

Charlene LaRosa

July 8, 2024

5  out of  5 rating by Charlene LaRosa
"A great experience working with Ben Sprague and Chad Wolfe at State Farm! They were friendly, professional and answered all of my questions regarding a new policy."
Profile photo of Milena Bellettini

Milena Bellettini

June 28, 2024

5  out of  5 rating by Milena Bellettini
"No doubt This office has amazing agents who are always willing to assist with any car insurance inquiries you may have. I came to them with great references and have not been disappointed at all. They are more than I expected and My go to agent Maria has done an amazing job making sure I was getting what I needed with all the possible discounts available for me out there. I am certainly pleased with her level of care and great customer service on every interaction we have. Will recommend their service 100% to anyone like me who is out there looking for help and trying to find the best fit for their car insurance needs."
Profile photo of Aushia Brewer

Aushia Brewer

June 26, 2024

5  out of  5 rating by Aushia Brewer
"This office is exceptional and very helpful. The communication is consistently outstanding, exceeding my expectations . I love this State Farm office ."
Profile photo of germaine patterson

germaine patterson

June 21, 2024

5  out of  5 rating by germaine patterson
"Sheridan was very helpful with a concern I had with my policy. Sheridan returned my text early the next morning. I appreciate her prompt response. Sheridan resolved all of my concerns. Thank you very much and keep up the good work."
Profile photo of Jessica West

Jessica West

June 21, 2024

5  out of  5 rating by Jessica West
"Ben and Sheridan are as always there for us and are a great pleasure to work with. Thank you guys for everything you do for us personally and for business."
Profile photo of Thomas Berry

Thomas Berry

June 18, 2024

5  out of  5 rating by Thomas Berry
"I've been a part of this state farm agency as a Client for a little while now. I love Dealing with this particular office. No matter what the problem is someone always finds a way to help me. I'm also glad that mary kate is now on the team. The time that she puts in to helping her clients is phenomenal."
Profile photo of Mr M

Mr M

June 17, 2024

5  out of  5 rating by Mr M
"Saved me a LOT of money and is extremely helpful every time I call with whatever I need. Maria is awesome. She tailored the policy to my exact specs and still saved me a bunch of money. Very efficient, knowledgeable, and just spot-on accurate with her promises. Extremely refreshing to experience it in this age of mediocre customer service. Will be staying for a long long time."
Profile photo of Bj Bellamy

Bj Bellamy

June 13, 2024

5  out of  5 rating by Bj Bellamy
"Everything is great when I can talk to people from State farm they are so nice and sweet every time I call they get right to the point answer all the questions I need to be answered and it always treat me with respect and always willing to work make sure that the customer is satisfied at the end of the day I love State farm as my provider for my insurance for car and also for my home insurance as well"
Profile photo of Joel Smith

Joel Smith

June 12, 2024

5  out of  5 rating by Joel Smith
"I have been using Ben Sprague and his team for my auto and home insurance needs since I moved to Charlotte in 2021. They have been friendly and intelligent, always willing to ensure my needs are met and provide the research and various options. Thank you Ben and Team, y’all are great, keep doing what you’re doing!"
Profile photo of samantha perrotta

samantha perrotta

June 12, 2024

5  out of  5 rating by samantha perrotta
"Mary Kate was awesome in getting my business insurance set up. She was able to accommodate a monthly payment process that works great for our small business and has been such a pleasure to work with! 10/10 recommend this team!"
Profile photo of Jada Jasper

Jada Jasper

March 28, 2024

5  out of  5 rating by Jada Jasper
"So helpful! Great person to work with! Thank you!"
Profile photo of Maxime V.

Maxime V.

March 26, 2024

5  out of  5 rating by Maxime V.
"Reactive and responsive! Only good things so far. Worked with Chad"
Profile photo of Treva Olinick

Treva Olinick

February 26, 2024

5  out of  5 rating by Treva Olinick
"Maria Whisnant is absolutely amazing with any issue or question we’ve posed to her. This is a wonderful group to work with."
Profile photo of Adam Airington

Adam Airington

February 9, 2024

5  out of  5 rating by Adam Airington
"I called about an insurance quote and spoke to Mary Kate. She was amazing and was able to help me purchase a new policy. She was able to answer my questions and get back to me in a timely manner. I would highly recommend!"
Profile photo of alberto quintana

alberto quintana

December 19, 2023

5  out of  5 rating by alberto quintana
"They take really good care of me and my family and have never had issues with them. Maria is especially outstanding."
Profile photo of Patrizia Nardi

Patrizia Nardi

October 26, 2023

5  out of  5 rating by Patrizia Nardi
"Excelente atención y trabajo de la señora maria marrero 100% recomendada"
Profile photo of Tamesheia Byrd

Tamesheia Byrd

October 19, 2023

5  out of  5 rating by Tamesheia Byrd
"I enjoyed this experience very much . The agent was helpful and saved me 110 a month on car insurance. I have a great driving record and GEICO went up on my insurance due to inflation . I searched around and found this helpful agency. Can’t believe after 20 years of having GEICO I’m officially with State Farm insurance. Let the wonderful journey begin."
Profile photo of Andrea Frazier

Andrea Frazier

October 4, 2023

5  out of  5 rating by Andrea Frazier
"Impeccable customer service. Thank you Maria Marrero-Whisnant for all your help!"
Profile photo of Karen Terrell

Karen Terrell

October 2, 2023

5  out of  5 rating by Karen Terrell
"State Farm has been such a blessing. Their customer service is so warming and caring ! They truly care about meeting your insurance needs. They keep a smile on your face and most of all when you are having hardships as we sometimes do, they are very encouraging as well. I would personally like to thank Ben Sprague and Mariah W. For such outstanding customer service kindness !!! It’s not just business as usual, they truly care about their customers. Awesome Team😇"
Profile photo of Renee Blackburn

Renee Blackburn

September 17, 2023

5  out of  5 rating by Renee Blackburn
"Ben and his staff are amazing! Always friendly, helpful, and most of all patient. Ben makes you feel like family.They offer great coverage for reasonable costs no matter your insurance needs. I would highly recommend him and his team to any and looking for great coverage!"
Profile photo of Archenia Shaw

Archenia Shaw

September 17, 2023

5  out of  5 rating by Archenia Shaw
"If you are not insured with State Farm you are totally missing out! They are awesome, fast with resolution and their turnaround time is 100! Ben and Maria, you are the best in resolving issues and especially knowing your clients! Keep up the good work! You guys ROCK IT! I will refer all my friends and family your way!!!!"
Profile photo of Bob Cornell

Bob Cornell

September 14, 2023

5  out of  5 rating by Bob Cornell
"Maria at Ben Sprague has always been extremely helpful. She takes the time to explain things about your policies in a clear and concise manner that makes it easy to understand (insurance lingo, right?) Thank you Maria for all you do!!"