State Farm® Insurance Agent Ben Sprague
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Minerva Santiago
February 27, 2025
5
out of
5
rating by Minerva Santiago
"María fue súper amable, atendió todas mis dudas y me resolvió de inmediato, mil gracias"
We responded:
"Hola Minerva, Gracias por sus palabras. Nuestro obejectivo principal es atender el cliente y aseguranos que cada cliente este contento con nuestro trabajo. Usted fue muy amable, sabes que cuando me necesites aqui estamos. Que tenga bello dia! "
Jessica West
January 3, 2025
5
out of
5
rating by Jessica West
"Ben and Sheridan are as always there for us and are a great pleasure to work with. Thank you guys for everything you do for us personally and for business. They truly go above and beyond!"
We responded:
"HI Jessica, thank you for your kind words! We're delighted to be of assistance to you and your business. Ben and Sheridan are dedicated to providing exceptional service and it's a pleasure working with you. We truly appreciate your support and look forward to continuing to serve you in the future."
Bhargav Patel
November 11, 2024
5
out of
5
rating by Bhargav Patel
"I recently switched my home and auto insurance to State Farm, and the experience has been fantastic. The entire process was seamless, and Maria went above and beyond to make sure everything was handled smoothly. She was responsive, knowledgeable, and made me feel like a valued customer. I couldn’t be happier with the level of service and support I received. Highly recommend!"
We responded:
"Hi Bhargav, thank you so much for your wonderful review! We’re thrilled to hear that your experience with Maria and our team was seamless and that you felt valued. Your recommendation means the world to us! We're here for you anytime!"
Jenny Olsen
September 10, 2024
5
out of
5
rating by Jenny Olsen
"They were so helpful to me when I changed my policy and are always ready to help."
We responded:
"We're delighted to hear that our team was able to assist you with changing your policy and that we're always ready to help. Thank you for taking the time to leave us a review! If you ever need any further assistance, please don't hesitate to reach out. We truly value your support!"
Madeleine Dantin
August 19, 2024
5
out of
5
rating by Madeleine Dantin
"I was referred to Ben Sprague & his team almost 3 years ago and am so grateful. I’ve moved a few times, had a change in insurance requirements and all the things, and this team has been so helpful every single time I’ve had to make changes! So friendly, prompt, quick to get things resolved, excellent service and just great people to work with. Also get the best rates, which is huge as well. Highly recommend calling Ben!"
We responded:
"Hi Madeleine! Thank you so much for your glowing review! We are thrilled to have been able to assist you for the past three years. Our team takes pride in providing excellent service, resolving issues promptly, and ensuring you get the best rates. It has been such a pleasure to serve as your insurance agent and we appreciate you so much!"
TD
July 14, 2024
5
out of
5
rating by TD
"Maria has been very helpful and informative all throughout the complete policy process."
We responded:
"Thank you for your kind words! We are so happy to hear that you had a positive experience with Maria. We strive to be helpful and informative throughout the process. "
Tameka Leach
July 11, 2024
5
out of
5
rating by Tameka Leach
"Ben is the best! He is very patient and kind. He will ensure all your needs are met. I love it."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Ben exceeded your expectations with his patience and kindness. Your satisfaction is our top priority, and we're glad to know that all your needs were met!"
Milena Bellettini
June 28, 2024
5
out of
5
rating by Milena Bellettini
"No doubt This office has amazing agents who are always willing to assist with any car insurance inquiries you may have. I came to them with great references and have not been disappointed at all. They are more than I expected and My go to agent Maria has done an amazing job making sure I was getting what I needed with all the possible discounts available for me out there. I am certainly pleased with her level of care and great customer service on every interaction we have. Will recommend their service 100% to anyone like me who is out there looking for help and trying to find the best fit for their car insurance needs."
We responded:
"Hi Milena, thank you so much for your outstanding 5-star review! We are thrilled to hear that our office and agents have exceeded your expectations in providing exceptional assistance. It's fantastic to know that Maria has gone above and beyond to ensure you receive the coverage you need and has provided top-notch customer service during every interaction. We greatly appreciate your kind words and the recommendation to others who may be in search of the best fit for their car insurance needs. If there is anything else we can assist you with or if you have any further inquiries, please feel free to reach out! "
germaine patterson
June 21, 2024
5
out of
5
rating by germaine patterson
"Sheridan was very helpful with a concern I had with my policy. Sheridan returned my text early the next morning. I appreciate her prompt response. Sheridan resolved all of my concerns. Thank you very much and keep up the good work."
We responded:
"Hi Germaine, we're glad to hear that Sheridan responded to your text promptly the next morning. It's fantastic to know that she was able to address all of your concerns and provide a resolution. We appreciate your kind words and will make sure to share your feedback with Sheridan. Thank you for your support and encouragement! "
Mr M
June 17, 2024
5
out of
5
rating by Mr M
"Saved me a LOT of money and is extremely helpful every time I call with whatever I need. Maria is awesome. She tailored the policy to my exact specs and still saved me a bunch of money. Very efficient, knowledgeable, and just spot-on accurate with her promises. Extremely refreshing to experience it in this age of mediocre customer service. Will be staying for a long long time."
We responded:
"Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that Maria provided exceptional assistance, tailored your policy to meet your exact needs, and helped you save a significant amount of money. Our team takes pride in being efficient, knowledgeable, and delivering on our promises. We appreciate your recognition of our commitment to providing refreshing customer service. We look forward to serving you for a long time to come! "
Joel Smith
June 12, 2024
5
out of
5
rating by Joel Smith
"I have been using Ben Sprague and his team for my auto and home insurance needs since I moved to Charlotte in 2021. They have been friendly and intelligent, always willing to ensure my needs are met and provide the research and various options. Thank you Ben and Team, y’all are great, keep doing what you’re doing!"
We responded:
"Hi Joel, thank you for taking the time to leave such a positive review about your experience with our team for your auto and home insurance needs! Our office is grateful for your support and look forward to continuing to serve you in the future."
Jada Jasper
March 28, 2024
5
out of
5
rating by Jada Jasper
"So helpful! Great person to work with! Thank you!"
We responded:
"Jada, Thank you for your kind words! It was a pleasure working with you too!"
